Privacy Policy
1. Introduction
Our counselling business ("We", "Our", "Us") values the privacy of our clients. This Privacy Policy outlines the information we collect, use, and secure when you use our services and website.
2. Information Collection
We collect your personal and health information only as necessary for the provision of our counselling services. This may include contact details, medical history, therapy records, and payment information. We may also collect data about your use of our website via cookies.
3. Use of Information
Your personal data is primarily used to provide, improve, and manage our services, including cognitive behavioural therapy, bereavement counselling, individual counselling, psychotherapy, person-centred therapy, and reality therapy/choice theory. We may also use your data for legal, regulatory, or contractual purposes.
4. Information Sharing
We do not sell or rent your information. We will only share your personal data with your explicit consent or as legally required. Any third-party service providers with whom we share data are required to maintain the confidentiality and security of that data.
5. Data Security
We implement security measures to protect your personal data. While we strive for complete security, we cannot guarantee that all data transmitted over the Internet is 100% secure.
6. Cookies
Our website uses cookies to enhance user experience. You may disable cookies via your browser settings, although this may affect site functionality.
7. Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, please contact us.
8. Updates to Policy
We may periodically update this Privacy Policy. Any changes will be posted on our website.
9. Contact
If you have any questions about our Privacy Policy, please contact us.
Please note that this policy should be reviewed by a legal professional to ensure compliance with all applicable laws.